Run the Alexa app. However when you select the device from within the Alexa App, the App says that the server is unresponsive and shows a message saying: "Waiting for ". Alexa says it’s unresponsive. The Smart Life app does track energy usage — but only if the connected device has an energy monitoring feature. Restart the Alexa-enabled device. At Treatlife we expect technology to understand you and make things easier by adapting to your needs. I’ve disabled the switch in Alexa and re-enabled it a couple of times. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. How to reset 2nd-generation Echo, Echo Dot 1. If you'd like us to look into this further for you, please reach out to us via e-mail using the contact us form below: https://developer.amazon.com/alexa/console/contact-usPlease be sure to include: Smart home sample device discovery issue Alexa echo dot is working fine but from alexa app side facing this issue of "device is unresponsive". On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. $0.98/mo. We appreciate your patience and understanding during this time. The socket itself will work with Alexa per Amazon’s description, so you don’t need SmartThings, maybe just the Smart Life skill in the Alexa app. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Choose 2.4GHz Wi-Fi for the first connection. V0 fire-resistant material makes life safe. Check for device or setup issues. Picture of the Gosund smart mini socket, left front view, showing the Action button flashing blue. I think there may have been a power outage or surge this morning, as I woke up to all my GFCI outlets tripped and the lights flickering. Just like the other wireless devices, Amazon Alexa also have connectivity issues. The Alexa app can’t control the devices either. We are experiencing longer than normal wait times for support. Still no joy. Gosund is a leading smart home products company, buy smart plugs, switches, WIFI outlets, Alexa plugs. 1 report. Hello. Easily Manage Your Home Electronics and Appliances Anytime, Anywhere. Google takes abuse of its services very seriously. TanTan smart socket. Go to the Legal Help page to request content changes for legal reasons. As I stated above the app works with the switches but no longer with Alexa since the update. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. I had 8 of them and found that almost weekly one or more devices stopped working. The report state directive was implemented that updated the state of device (On/Off) and the health status (connectivity) but this problem still persist. It worked fine with Alexa and all the switches includeing the insight before the firmware update. Disabling a skill doesn't automatically remove a device from the Alexa app so that's another common cause of this error. Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total. The devices still respond to voice commands. 5) Confirm you want to reset. If I understand correctly, it sounds like a smart home device that you successfully discovered is showing as "unresponsive" when you look at the device's details on "Devices" tab of the Alexa app. Post is disrespectful, about third party products or contains unrelated content or personal information. They were squirrely for about 30 minutes after, but then they settled in and have been working so far. Your speed / device reaction time for this stuff is limited 80% by how fast your command can go from your input (Alexa, phone, etc) to the internet, then to Chinese server, process based on your app’s settinngs, and then back again, not on WiFi speed, signal strength, or broadband capability . As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug 100% Upvoted. Community content may not be verified or up-to-date. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Check for device or setup issues. In theory it shouldn't make any difference for Alexa. Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. How to Revive Your Smart Light Settings After a Power Outage. Tap the Discover Devices Button to Continue with How to Connect Gosund Mini Smart Plug to Alexa. If that fails, you'll need to delete the device from the Alexa app and set it up again from … You will lose what you have written so far. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. This reply will now display in the answers section. Scheduling. Then, log into your Amazon account in the app. Alternatively, you can change the "wake word" for Alexa within the Alexa app (or @ echo.amazon.com on a PC or Mac computer). You can reset your Echo device using the Alexa app on your iOS or Android smartphone. Move it closer to the router and see if this solves the problem. When the power goes out, it can wreak havoc on the smart home. … When the message comes up you can not see the current state of the device. I can use the app and the button on the plugs to control them but alexa either says the device is unresponsive or she says "ok" but the device does not respond. 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