Here's an image of my Google Credit being declined. We were just curious what we should do about this. My little brother purchased a Google play card for a game he plays on his android phone. Do we try to purchase another one even though it still shows his balance is $25? You can call Google Play at (855) 836-3987 toll free number, write an email, fill out a contact form on their website play.google.com, or write a letter to Google LLC, 1600, Amphitheatre Pky, Mountain View, California, 94043-1351, United States. Hi, I have $25 on my Google play account and everytime I try to buy crystals its says transaction unsuccessful, payment method declined? so I'm unable to continue. Am I unable to use google play balance to buy crystals? About a week ago I noticed that my Google Play balance is being declined as a payment method. The maehwa box is 29.99. Google payments center lets you view and update user's payments information across different Google products. He's really upset about it. ... Google play balance declined? 60% Upvoted. Question. GameCardDelivery.com has Google Play cards that … Thing's I've checked: 1) Made sure it was under my primary email address since I have multiple email addresses 2)Checked to see if it was the credit itself, but I can use my Google Credit to purchase other apps. I searched in question thread already and found nothing about this there. Did you see if your account balance increased by the $10? Sign in to continue to Google Pay Enter your email. All seems good so far, but every payment method says "This payment method has been declined." I've tried the following, none of them worked: Used a different google account for test payments. Re: Google Play / Carrier Billing Declined My account balance is enough to pay, but whenever I try to make a purchase inside the games or via google play from my cellphone, it pops up a message "Payment … I only use Google Opinion Rewards credit on this account, in fact I still receive surveys, but I'm not allowed to use the money. a Credit Card) to make it work again. So I went and bought a 30 dollar google play card. Google play balance declined? Discussion Bought $30 of google play credit for the sole reason of buying the $29.99 top up for genshin but as you can see here, even though it shows the credit in my account the payment just gets declined. One account. It is possible the card was not valid. Google play store credit payment declined and transaction unsuccessful? Posted by 2 hours ago. 2 comments. I have googled for this already but I can't find anything related to the GP balance, only credit/debit cards. save hide report. Question. 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