Fail to search the bulb / the bulb becomes unreachable/offline Check the light switch of the bulb and make sure it’s always switched to the ON position; Make sure Remote Control is enabled on Kasa app. While accessing metadata using Calibre, I noticed that the device became unreachable when an extremely long path/filename was encountered. Press and hold the reset button until the Wi-Fi LED blinks amber rapidly (about 10 seconds) to reset the Smart switch to factory defaults. Windows PC might shows "the device is unreachable" when you try to copy 4K videos or HEIC photos from iPhone 7/8/X/XS/XR to PC. Scroll down to the bottom and find the section: Transfer to Mac or PC. You can easily stop the "device unreachable" issue by changing a setting in your iPhone. Reviewed in the United States on May 17, … Press J to jump to the feed. 5.0 out of 5 stars Have 3 - work well. You can try the following methods if an Android device is unreachable. **Due to the effects of COVID-19, our phone support services at this time are running on a limited schedule. See if the device unreachable error stops in this way. The error 0x80070141: the device is unreachable is not exclusive to iPhone. My home WiFi has not changed and is up and running...what could cause this? I have over 60 Kasa devices and everything is normal right now. Press Windows + S to open the search bar, type Troubleshooting to open the troubleshooter tool. 2 Connect your mobile device to a 2.4GHz Wi-Fi network. Fixed slow/sluggish performance issue seen when some devices are unreachable. Device has been installed into the KASA app and is still installed. 3 Launch Kasa and follow the in-app instructions to connect the Smart Plug to your network. Chanimal. Devices Unreachable. Then in the Kasa app it says the devices is unreachable. Helpful. Every device in Kasa app is unreachable? When importing photos or videos from iPhone 6/7/8/X/XS/XR to PC, the PC reports: "the device is unreachable." Technical Specifications + Network . • Make sure your mobile device and the Smart Plug are connected to the same network. The following devices are known to work with this component. How to update firmware of Smart Devices in Kasa App? Your Android device is unreachable probably because there is an issue with the USB driver of your Android device. I’m a bit perplexed...all my smart devices are acting up (not working). Here’s what I’ve tried: ... UK plugs with the last firmware release and have announced on their community the intention of removing access for all Kasa devices. You can run hardware and devices troubleshooter on Windows to fix any possible issue with drivers. On Feb 27, 2019, the App was update If I restart each device, it comes back … 2 Reply 2 #8. Kasa Smart has you covered with everything from in-wall power outlets to outdoor plugs, easily control everything from your game room all the way to your patio. Step 2 Connect your iPhone to the PC via USB cable. I installed a smart switch HS200 and it works great for about 5 minutes. Definitely not an outage. All Rights Reserved. Then in the Kasa app it says the devices is unreachable. Android Data Recovery; Broken Android Data Extraction; Android Data Backup & Restore, iPhone Data Recovery; iOS System Recovery; iOS Data Backup & Restore. If you're asking Alexa to play music on an Echo device in one room, but another Alexa-enabled device starts playing music somewhere else, there are a few solutions to try. This integration supports devices that are controllable with the KASA app. If you cannot import or copy photos or videos to PC in Windows Explorer because the device is unreachable, you can download FonePaw DoTrans to transfer files from iPhone to PC. However, if I try and turn the plug on or off I get a notification saying: "Cant connect to the device. By choosing Keep Originals, when transferring photos or videos to PC or Mac, iPhone won't check compatibility of the files in the target PC or Mac and thus the unreachable device error won't be triggered. The device worked properly at one time and the problem has started recently. Just to test my plug I turned off WiFi and sure enough the Kasa app said the device was unreachable (grayed out). The error can be fixed with the following tips. The supported devices in your network are automatically discovered, but if you want to control devices residing in other networks you will need to configure them manually as shown below. Open Device Manager, find the USB drive for your Android phone, click Uninstall. You can easily stop the "device unreachable" issue by changing a setting in your iPhone. The subreddit for all things TP-Link and Kasa Smart, including Wi-Fi routers, network switches, smart plugs, smart bulbs, smart light switches, cameras, and more! To fix iPhone device is unreachable, go to Part 1. Press the control button to turn on or off the corresponding outlet. When I first installed the switch in Dec 2018, all went well and I could control the HS200 switch remotely. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Windows PC might shows "the device is unreachable" when you try to copy 4K videos or HEIC photos from iPhone 7/8/X/XS/XR to PC. Devices Unreachable. By using our Services or clicking I agree, you agree to our use of cookies. Several Windows users have been reaching us with questions after getting the Error 0x80070141: The Device is unreachable when trying to perform certain actions. After your Android device is connected to PC, open the phone, go to Settings > Storage and tap Connect as a Media Device(MTP) instead of Camera (PTP). Now that TP Link Kasa devices have an official integration, let us know what your experiences have been. FonePaw uses cookies to ensure you get the best experience on our website. The PC could show "the device is unreachable" when you are copying lots of photos or videos from iPhone to PC at a time. Easy Install No need to understand complex wiring, just follow the step-by-step wiring process in the Kasa Smart app for a guided installation. So iPhone is unreachable probably because the driver is not working with USB 3.0. I’m a bit perplexed...all my smart devices are acting up (not working). If I restart each device, it comes back … Q1: Can I plug in a power strip to the smart plug? Update: restarting router fixed it thanks! It may sound ridiculous, but some users fix "the device is unreachable" error by enabling Photo Sharing in Settings > Photos. (I have 2.4G, 5G and Comcast) I have my KASA on 2.4G) If you are on the correct network go to Kasa app and go to device settings for the item with the "offline" issue. Make sure Remote Control is enabled on Kasa app. If you have another HS-100, plug it into the same location and see what happens. HomeKit support for TP-Link Kasa smart home devices using HomeControl. If you find this article helpful, give us a Like or share the article with people who may need it. I’ve plugged in a smart outlet from TP link and the same thing happens. Here’s what I’ve tried: I'd give that a reboot and see if things start appearing again. Note: as of October 2019, the official integration was updated to keep status is in synch, and now turning the device off with, say, echo should cause the status to update with SmartThings as well. All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. Select photos, videos you want to import and click Export to PC. Transfer data between iOS or Android devices and PC selectively or in batch mode. More than that, it can transfer files directly from one iPhone/iPad/iPod to another, from computers to iPhone/iPad/iPod. Click Privacy Policy to learn more. After the troubleshooting, try to copy files from your Android phone again. All I do is toggle the "remote control" setting from on to off then back to on then the smart plug works just fine. I plug it in and start the setup process in the Kasa app and the setup works every time. Then photos and videos will be copied to the PC without the error "the device is unreachable". If TP Link/Kasa doesn't respond in 48 hours with an RCA or a MTR mine will be returned to Amazon with a 1 star unsatisfactory rating. When I go into Kasa app to investigate, they are all unreachable. You may find the unreachable device error gone when you import photos or videos one by one. Move the bulb closer to the Deco router. Devices Unreachable. Then in the Kasa app it says the devices is unreachable. The process is the same as doing with iPhone in Part 1. 3.6.0 - Aug 10, 2020 # Added support for cameras that use authenticated RTSP streams to Android. If I restart each device, it comes back … You can easily stop the "device unreachable" issue by changing a setting in your iPhone. If your computer shows "the device is unreachable" for Android, jump to Part 2 for its solutions. Supported Devices. Also if the camera detects no motion for a period of time, the Kasa app will state the device is unreachable. I’ve plugged in a smart outlet from TP link and the same thing happens. In such cases, the iPhone videos or photos cannot be imported because of incompatibility issue. Hey Josh my grandson unplugged my bedroom lamp and now it says not responding it constantly goes from bright yellow to find then bright white to dim white like every 30 seconds I tried resetting modem unlinking magic home , factory resetting bulb and renaming it still doesn't respond u hope we get an answer I thought I understood the A19 completely but really stumped on this one Please use the information below for support with consumer products, such as wireless routers, range extenders, Powerline adapters, unmanaged switches (non-PoE), network adapters and smart home products. Step 2 Tap Photos. I installed a smart switch HS200 and it works great for about 5 minutes. Multi-room audio lets you control music playback on Echo speakers. Fail to add the device / the Wi-Fi LED lit solid red / the device is offline/unreachable Check the switch of the bulb and make sure it’s always switched to the ON position. Some users just got the error message when copying certain photos or videos from iPhone to PC, while others can't import any photo or video to PC because the device is unreachable. © 2014 - 2021 FonePaw Technology Limited, HongKong. Rename the file and try to import it to the computer again. Then in the Kasa app it says the devices is unreachable. Kasa Wi-Fi Smart Plug Mini Installation OR scan QR code 1 Download Kasa for Mobile from the App Store or Google Play. 4 people found this helpful. Note: The Smart Plug only supports 2.4GHz networks. If your computer still shows "the device is unreachable" when importing iPhone photos or videos, get a new USB cable to see if the original cable is faulty. In such cases, the iPhone videos or photos cannot be imported because of incompatibility issue. Windows PC might shows "the device is unreachable" when you try to copy 4K videos or HEIC photos from iPhone 7/8/X/XS/XR to PC. 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